• he@dxh-laser.com
  • +86 180-6825-4557
  • Ningbo East Road, Taicang City, Jiangsu Province, China
Language
CN EN

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Keywords：
Laser Welding Machine| Laser Marking Machine| Laser automation| Positioner| Welding in-process inspection system|

End-User Training

We provide operator training for the system, covering basic operations, software usage, maintenance, and troubleshooting. The training is divided into three levels: beginner, intermediate, and advanced, helping your team master equipment skills, improve production efficiency, and safety.

Regular maintenance

We provide professional maintenance services, including laser cleaning, optical calibration, and cooling system inspection. Regular maintenance can extend the service life of equipment, prevent malfunctions, and ensure stable production. We develop personalized maintenance plans and provide detailed records

Installation and debugging

We provide complete installation and debugging services to ensure the smooth operation of the laser cutting machine. Our experienced engineers will install and fine tune the system to achieve optimal performance. We will also explain the functions of the device and ensure that operators are familiar with the operating methods and safety procedures.

Software upgrade optimization

We constantly upgrade and optimize our software to meet the ever-changing needs of our customers. Regularly update and add new features, improve performance, and fix issues. Customers can obtain the latest software versions and upgrade guides through our support channels.

Online technical support

24/7 online technical support service, providing assistance through phone, email, or video conferencing. Our team answers questions, provides remote diagnosis and guidance, and performs remote troubleshooting and troubleshooting when necessary.

Parts supply and replacement

We provide a comprehensive supply of components to ensure quick access to high-quality original parts. All parts undergo strict quality inspection. We suggest keeping inventory of critical and easily worn parts to ensure the continuous operation of the equipment.
FAQs
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